Complaint Form

Queensland Urban Utilities recognises that customers may need to notify us in the form of a complaint if a service, product, decision or action fails to meet their expectations or our standards. When you make a complaint, you should include your name, address and telephone number. We also suggest that you include full details of the incident or issue including:

dates (where appropriate)
reference or account numbers
any information you believe would assist us to understand and investigate your complaint further and
your desired solution, remedy or outcome.

Customer Acct Number :
Property Address :
Incident Location (if applicable) :
Your email address * :
Your daytime phone number :
Please explain the issue or problem * :
Your suggested outcome or resolution :
	* indicates required field