Contact us

Queensland Urban Utilities is the name of the new water and wastewater business which provides services to the cities and townships of five council regions in South East Queensland - Brisbane, Ipswich, Lockyer Valley, Scenic Rim and Somerset.

At Queensland Urban Utilities we are committed to delivering accessible and responsive customer service.

• 
  

  Phone Us

  For general enquiries contact us from 7am - 7pm weekdays 13 26 57.

  For faults and emergencies contact us 24 hours 13 23 64.
  
  If you are calling from overseas please call general enquiries on + 617 3403 8069.

• 

  Email Us

  Contact us by email for all general enquiries.

  To report a fault or emergency, please phone (13 23 64) to ensure that it's prioritised as soon as you report it.

• 

  Mail Us
  Queensland Urban Utilities
  GPO Box 2765
  Brisbane QLD 4001

• 

  Visit Us
  Queensland Urban Utilities
  Level 1, TC Beirne Centre
  315 Brunswick Street Mall
  Fortitude Valley, QLD, 4006