Privacy
Policy Statement
Queensland Urban Utilities is committed to protecting the privacy of our customers, employees and agents.
The way in which Queensland Urban Utilities protects the privacy of individuals as required by the Information Privacy Act 2009 (“the IP Act”) is outlined in this Information Privacy Policy.
This Information Privacy Policy applies to all personal information collected, stored, used and disclosed by Queensland Urban Utilities and its employees, contractors and consultants, unless otherwise exempted by legislation. This includes, but is not limited to, the personal information of Queensland Urban Utilities’ customers and employees.
Queensland Urban Utilities:
- Recognises and respects the importance of keeping individuals’ personal information private
- Protects and maintains the security of individuals’ personal information
- Only uses individuals’ personal information for the purpose for which it was collected or as otherwise authorised
To do this, Queensland Urban Utilities maintains processes, including a privacy complaints process, which supports the implementation of our Privacy Principles. A Privacy Officer oversees the effectiveness of these processes and manages the complaints process.
Organisational performance in respect of this policy is internally audited on an annual basis. The policy and associated processes are reviewed regularly.
More information
If you would like a complete copy of our Information Privacy Policy please contact our Records and Information Manager.
