Facts and figures

Some key facts and figures about our business and water related topics:

Our customers

  • We service a population of more than 1.3 million in South East Queensland
  • Our customer base lives within a 14,382 square kilometre area, which is equivalent to around two-thirds of South East Queensland.

Our people

  • Queensland Urban Utilities is headquartered in Brisbane, QLD
  • We employ over 1,300 people across the South East Queensland area

Drinking water supply

  • We supply around 132,000 megalitres of tap water to 516,000 residential dwellings and 37,000 commerical properties.
  • We operate and maintain 8,967 km of water mains and 9,152 kilometers of sewerage mains.
  • The treated water originates from 125 water reservoirs.
  • We operate and maintain 41 water pump stations. 336 sewage pump stations and 27 sewage treatment plants.

Sewage management

  • We operate and maintain 27 sewage treatment plants and 336 sewage pump stations.
  • We collect and treat sewage from 492,000 residential dwellings and 34,000 commerical properties, including 5,028 trade waste customers.

Investing in the regions' future

We will invest $300 million in capital programs (infrastructure) across the region between 2013 and 2014.

Did you know…

  • It takes 7,006 litres of water to refine one barrel of crude oil
  • It takes 147,956 litres of water to manufacture a new car, including new tyres
  • 66% of the human body is water


General enquiries

13 26 57 7am - 7pm weekdays

Faults & emergencies

13 23 64 24 hours, 7 days
Copyright © 2013. Queensland Urban Utilities is the trading name of the Central SEQ Distributor-Retailer Authority. ABN 86 673 835 011