One of our greatest assets is the quality of our employees. To ensure we recruit the very best talent available, we use a competency based interview process to determine the best fit for the job.

Competency based interviews are also commonly known as ‘behavioural interviews’ or ‘criterion based interviews’. In other words this type of process tells us a story about your history: your talents, skills, abilities, knowledge and your actual experience in handling a variety of situations.

Here are some examples of competency based questions:
  • Tell us about a time when you had a number of demands placed on you. How did you handle this?
  • Give us an example when you had to use your problem solving abilities to resolve an issue.
  • Tell us about a time when you had to adjust quickly to a change in priorities.
Some useful tips to know before you come along to an interview with us:
  • Prepare and list your accomplishments. When considering your accomplishments, be specific about the skills you have gained. Include positive outcomes or lessons learnt from each of your experiences.
  • Be prepared to discuss your strengths and abilities from previous positions you’ve held. Also think about how you could positively contribute to our business and the specific position that you have applied for.
  • Ensure you review the core capabilities within the position description as these will be discussed throughout your interview.
  • Ensure you have highlighted your skills and abilities in these competency areas.  
  • Be prepared to not only address the positive outcomes you have had under each competency, but also how you went about achieving these outcomes.
  • Focus on the situation, action and result for each core competency.
  • Share information with the interview panel that you feel will be beneficial and appropriate to your interview.
  • Listen carefully to each question. Make sure you keep to the point by being as specific as possible.
  • Learn as much as you can about our business and the department you have applied to and what type of work they undertake.
  • Make sure before you attend your interview that you practice, practice, practice.

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