Separate to the construction process for the recycled water supply pipe and associated hardware, we require to have a supply agreement with every customer and are required to ensure every customer has a management plan covering how they intend to use the water safely.
Recycled Water Usage Management Plan
Prior to supply recycled water customers are required to prepare and submit a Recycled Water User Management Plan before the formal signing of the supply agreement. This plan explains to us how you intend on managing any risks associated with your use of recycled water.
We have prepared a template version of the Recycled Water Usage Management Plan, we supply this as part of the application process. This template contains control measures which are general to most recycled water customers. You may need to add additional control measures depending on your use. Recycled water will not be provided until a Recycled Water User Management Plan has been submitted.
Recycled Water Supply Agreement
We require all customers to enter into a recycled water supply agreement. The final signed agreement will include:
- any fees and charges that will be payable over the life of the agreement
- the duration of the agreement
- the quality of water being supplied under the agreement
- the approved uses of the water being supplied
- the obligations of both parties under the supply agreement.
Once the terms of the supply agreement have been negotiated and the Recycled Water User Management Plan has been submitted, a final signing copy of the agreement will be printed for signing by both parties.
Once signed, the supply agreement becomes a binding legal document. This will allow us to commence supply once construction works have been completed.
Construction of your connection may take some time depending on the scale of any new infrastructure that needs to be built. When complete, the recycled water flow meter will need to have an initial read taken prior to the commencement of supply.