Let's Talk Water is your opportunity to have your say in the decisions we make about the future of our water and sewerage services.
We understand how important water and sewerage services are in sustaining our communities. We also understand that the decisions we make today have a direct impact on the communities of tomorrow and we want you to have a key role in shaping our future.
Our goal for Let’s Talk Water is to work with you, to get to know you better and to provide you with information about what we do, what we are planning and what drives our decision-making.
We’ve engaged with hundreds of customers in a key step to better understanding their expectations and preferences about how they’d like to be involved. Here’s what our residential customers have already told us:
We’ve used this feedback to develop our commitments for future engagement and align these with the expectations and preferences of our customers. In the Let’s Talk Water Customer Engagement Plan you’ll find insights from each of our customer groups, and the commitments we’ve made in response to this feedback.
Some of what we’ve learned requires further engagement. We would like to continue to seek your views, aspirations and concerns about a variety of issues and we encourage all of our customers to get involved with shaping our future.
The plan includes insights from our customer groups, and the commitments we’ve made in response to this feedback.
We like to invite you to have your say in shaping our future. Please provide your details if you wish to contribute.
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