As part of the water distribution and retail industry, Queensland Urban Utilities’ fees and charges are regulated and subject to the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009.
Current fees and charges
2019 Products and Services Review
We have carried out our first major review of our developer products and services to ensure the ongoing delivery of high quality services to our customers, while continuing to deliver good value for money.
Tailored products and services
We’re now providing more tailored services to suit the different needs of our customers. These changes are part of a wider improvement program focused on what our customers have told us is most important: faster application turn-around times, strong customer service and consistency and value for money.
Revised fees and charges from 28 March 2019
Our repriced fees demonstrate our ongoing commitment to competitive pricing and reflect the cost of providing these specialist services. This includes standardisation of a small number of fees that were different between Brisbane and regional councils to ensure more consistent and fair charging.
The revised fees and services, outlined in our Developer Customer Price List below, come into effect on March 28, 2019 and apply across our service territories of Brisbane City Council, Ipswich City Council, Lockyer Valley Regional Council, Scenic Rim Regional Council and Somerset Regional Council.
If you would like more information about the March 2019 Products and Services Review, see our Developer Frequently Asked Questions or contact the Developer Services Customer Team on 07 3432 2200.