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Standards and guidelines

Our Commitment to You
Our service commitments set out our obligations and commitments to deliver high quality services for our development industry customers for connection, disconnection or alteration of water and sewerage infrastructure to new or existing properties.
Design and infrastructure requirements
If you are developing or constructing within our service area you will need to follow the below requirements in addition to the SEQ Code:
Drinking Water Reservoirs
Water booster pumping stations
If you need more information about the requirements for water booster pumping stations, please download the following documents and technical specifications in the drop down menus below.

Sewage pumping stations

If you need more information about the requirements for sewage pumping stations, please download the following documents and technical specifications in the drop down menus below.
For the first two items, please refer to the Water Booster Stations electrical drawings (above) to ensure currency of the documents.
  • Preliminary Switchboard Design Drawing Generator Questionnaire
  • Use of Urban Utilities Switchboard Design Drawing Templates Procedure