Standards and guidelines
Our Commitment to You
Our service commitments set out our obligations and commitments to deliver high quality services for our development industry customers for connection, disconnection or alteration of water and sewerage infrastructure to new or existing properties.
Design and infrastructure requirements
If you are developing or constructing within our service area you will need to follow the below requirements in addition to the SEQ Code:
- Asset Protection Standards - Oct 2024
- Bank Guarantee Requirements - Jul 2024
- Build Over Asset (BOA) Definitions - Apr 2022
- Build Over Asset (BOA) Referral Guidelines for Assessment Managers - Jul 2024
- Build Over Infrastructure forms and advice - Sep 2020
- Check for Completeness Guidelines - Jul 2023
- Civil and Structural Specifications (TMS1731) - Nov 2024
- Combined Drains Guidelines - Oct 2023
- Complex Asset Design and Construct Guidelines - Aug 2024
- Developing in a State-controlled (TMR) road Fact Sheet - Mar 2024
- Easement Guidelines - Jan 2021
- Form32 Factsheet - Apr 2024
- GIS Mapping System Guideline - Apr 2023
- Inspection of Sewers Guidelines - Dec 2024
- Letter of Evidence Guidelines - Jan 2025
- Major Works Construction and Compliance Guidelines - Dec 2024
- Major Works Design Technical Guidelines - Jul 2024
- Metering Guidelines - Mar2025 (includes Approved Water Meter Serial Number Guide)
- Minor Works Construction and Compliance Guidelines - Jul 2023
- Multistage Development Application Guidelines - Apr 2024 (and Stage Tracker template - Jan 2022 )
- Network Access Permit Guidelines - Jul 2023
- Pipe Trench Design Advice Notice - Aug 2021
- Private Fire Systems Guideline - Jul 2017
- Standard Connection Guidelines - Jan 2025
- Trunk Water Main Specification - May 2023
- Uncompleted Works Bond Guidelines - Nov 2024
Drinking Water Reservoirs
Water booster pumping stations
- Basis of Design template document - Feb 2025
If you need more information about the requirements for water booster pumping stations, please download the following documents and technical specifications in the drop down menus below.
Sewage pumping stations
- Basis of Design template document - Feb 2025
If you need more information about the requirements for sewage pumping stations, please download the following documents and technical specifications in the drop down menus below.
For the first two items, please refer to the Water Booster Stations electrical drawings (above) to ensure currency of the documents.
- Preliminary Switchboard Design Drawing Generator Questionnaire
- Use of Urban Utilities Switchboard Design Drawing Templates Procedure