Manage your account online with MyAccount.

With MyAccount, you can view your current and past bills, check your recent transactions, plus much more.

Learn about MyAccount

Use this form to request a copy of your most recent bill.

We'll email or post it to you within 2 business days. It will be a copy of your latest bill so it won't include any charges or payments made since the date of the bill and doesn't replace your current billing or payment arrangements.

If you would like to view bills older than the most recent one, register for MyAccount and view up to 2 years’ of previous bills.


* Mandatory fields

Your account details

Your account details

Enter your 15 digit customer reference number. This can be found in the top right corner of your bill.

Customer reference number location on the bill

Please provide the name(s) of the registered property owner(s) or authorised representative(s) as they appear on your water and sewerage bill

Your property location as stated on your bill

Enter your property location as shown on your bill.

Property location on the bill

Enter your street number and name.
Enter the suburb and postcode.
Is your postal address different from your property address above?*Required field
Your postal address
Maximum 10 numbers

We will use this phone number to contact you if we need further details about your account. We will keep your phone number on file to contact you in future.

How would you like us to send your bill?*Required field
Submit my request