Water and sewerage charges 2020-2021
Not a residential customer? See our business water and sewerage charges
Urban Utilities froze its water and sewerage prices for six months in recognition of the financial impact of COVID-19 on many residents and businesses. This is separate to the State Bulk Water Charge which is set and controlled by the Queensland Government. The prices below apply from 1 January - 30 September 2021.
How is my bill calculated?
The charges on your bill can look complex and be difficult to understand. For an explanation about the standard items that make up your bill and how these are calculated to get your total amount, click here.
| Water usage | |
| State bulk water price | Per kilolitre |
| This charge covers the cost of the treated water we buy from the State Government. | $3.122 |
| State bulk water price from 1 July 2021 | $3.231 |
Urban Utilities distributor-retailer price | Per kilolitre |
| This is what we charge to maintain water quality and to deliver water to your property. Water usage is charged per kilolitre (1kL = 1,000 litres) and is based on your water meter reading. | |
Tier 1 usage 1 Jan - 30 September 2021 (up to 74kL per quarter1) | $0.818 |
| Tier 2 usage 1 Jan - 30 September 2021 (over 74kL per quarter1) | $1.649 |
| Water services | |
| Urban Utilities water service charge | Per day |
| This charge helps pay for water services, including the installation, maintenance and upgrade of infrastructure used to treat and transport clean drinking water to your property. | |
| Water service charge | $0.637 |
| Sewerage services | |
| Urban Utilities sewerage service charge | Per day |
| This charge helps pay for sewerage services, including the installation, maintenance and upgrade of infrastructure used to treat, transport and dispose of sewage from your property. | |
| Sewerage service charge | $1.534 |
| Vacant land charges |
| The above water charges apply to residential vacant land. |
1. Based on a 90 day meter reading period. Quarterly thresholds will vary based on the number of days in a meter reading period.