Before you head off on a holiday, we recommend following our tips on how to look after your water and sewerage pipes and help prevent unexpected water use while you’re away.
Property owners own and are responsible for the pipes and fittings on their property up to the water meter and sewer connection point. So if a leak or blockage is detected in these pipes, it is the property owner’s responsibility to have it fixed by a licensed plumber. We are responsible for the water meter and pipes leading away from the property. If you detect a leak in these pipes, it is our responsibility to fix it and you should contact our faults and emergencies department immediately on 13 23 64 (available 24/7).
Find out more about how to look after your pipes and how to detect leaks.
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